Dear Valued Customers,
Due to the COVID-19 outbreak and advisory measures, most of our staff are working from home.
We are still committed to fulfilling your orders in a timely manner! If you need Customer Service or Tech Support it's best to email us directly at sales@mediagearpro.com, as our phone lines are down right now.
Please provide us with information about the problem (detailed as possible), your order number (if possible) and the best contact number and time to reach you, as if it's faster for Tech Support to call you, they will just call instead of delaying your assistance further with email communication.
We will respond in a timely manner during business hours between 9.30am-4.30pm PST. We also respond on weekends (via email no phone calls), as we don't want you unattended., though timing may wary as it's outside hours.
You are still our first priority as we try to keep our company afloat to serve you and keep our staff safe and healthy.
We hope that you remain happy, healthy and safe as well!
Sincerely,
MediaGear
Due to the COVID-19 outbreak and advisory measures, most of our staff are working from home.
We are still committed to fulfilling your orders in a timely manner! If you need Customer Service or Tech Support it's best to email us directly at sales@mediagearpro.com, as our phone lines are down right now.
Please provide us with information about the problem (detailed as possible), your order number (if possible) and the best contact number and time to reach you, as if it's faster for Tech Support to call you, they will just call instead of delaying your assistance further with email communication.
We will respond in a timely manner during business hours between 9.30am-4.30pm PST. We also respond on weekends (via email no phone calls), as we don't want you unattended., though timing may wary as it's outside hours.
You are still our first priority as we try to keep our company afloat to serve you and keep our staff safe and healthy.
We hope that you remain happy, healthy and safe as well!
Sincerely,
MediaGear
